Will Homeowner’s Insurance Cover Winter Storm Damage?

Name: SERVPRO of Milton / Braintree
Address: 260 Centre Street, Unit B, Holbrook, MA, 02343
Telephone: (781) 980-7060

1/9/2023 (Permalink)

All policies vary so please read the specific coverages, terms, provisions, exclusions, and conditions of your policy itself. However, here are some typical coverages of homeowner’s insurance relating to winter storm damage:

Ice Dam Insurance Coverage

Very few insurance policies cover ice dam or snow removal from your roof or anywhere else on your property for that matter. However, interior or exterior damage caused by an ice dam on your roof is typically covered. As with any insurance claim, call the claims department immediately and take photos of the damage.

Frozen Pipes Insurance Coverage

Not all companies pay to have frozen pipes thawed by professionals, though some will. Most policies cover pipe replacement and water damage. The coverage may not apply if you turned the furnace off for the winter without winterizing the house and its contents.

Interruption of Services

If you lose power during a storm, an all-risk homeowner’s policy usually pays for spoiled food, repairs to damage caused by loss of power, and appliances damaged by the outage. Many policies also will pay for shelter when you lose power for extended periods during the winter. If you lose heat and fail to take steps to prevent pipes from freezing, your policy may not cover the resulting damage.

Have water damage from a winter storm? Call Us Today 781-980-7060.

Ice Dam Removal Service

1/9/2023 (Permalink)

What is an ice dam?

An ice dam is the ridge of ice that forms at the edge of a roof which prevents melting snow from draining as it should. The water that backs up behind the ice dam can leak into the home and cause damage to walls, floors, ceilings, insulation, and other areas. Most ice dams occur on the lowest edge of your roof.

There are 6 warning signs for ice dams:

1. Your home has had ice dams in the past.

2. You see roof ice– icicles forming on the edge of the roof, or off the front edge of the gutter.

3. Ice is coming through the soffit.

4. Ice is forming behind the gutters (if gutters are present).

5. You see ice or water on the exterior wall.

6. You see water coming through the frame of a door or window.

SERVPRO of Milton/Braintree offers safe, professional snow and ice dam removal services for your home or business. Our experienced team will be onsite within a matter of hours, saving you time, effort and costly repairs later. Don't wait until it's too late. Call us today and have the job done safely and done right. 781-980-7060

Frozen Pipes – Tips to Prepare for Winter

1/9/2023 (Permalink)

With temperatures dropping it's important to be prepared. Plumbing breaks and flood damage can be incredibly costly, so preparation is key to keep your pipes from freezing. Follow these easy steps to prevent expensive plumbing repairs.

Water Main:

Locate your house’s water main shut-off valve. In case of a water emergency, you will need to shut off all water flow to the home, and this time-saving knowledge could save you thousands in case of a burst pipe.

Exterior Pipes:

Locate all outdoor spigots and drain. Drain and store all of your hoses. Locate all other exterior pipes and shut down supply lines. Install insulated pipe sleeves on exterior supply lines.

Attic, Basement and Crawl Space Pipes:

Install pipe sleeves on both cold and hot water pipes in attics, basements and crawl spaces.

Cold Air Entry Points:

Seal the outside of your home with caulk or insulation. Check your exterior envelope for air leaks and cracks to help prevent frozen pipes and boost heating efficiency in the winter.

Have water damage from a frozen pipe? Call Us Today at 781-980-7060.

The Basics of Cleaning After a Fire Loss

11/9/2022 (Permalink)

Fire damage is never expected and can turn your world upside down. Here at SERVPRO of Milton/Braintree, we have fire and restoration trained professionals and resources to get you back on your feet in no time.

The process always begins with an evaluation of what items can and cannot be cleaned. We take great care to treat your fire damaged home and belongings with great care and use a multi-step cleaning process to salvage as many items as possible. We use both dry and wet methods of cleaning to achieve the best results. Dry methods of cleaning consist of dry sponging, HEPA-vacuuming and using a Masslinn dust cloth for cleaning delicate content. Our wet methods of cleaning consist of using both a cleaning agent and a deodorizer. The deodorizer has both a masking and a pairing agent. The pairing agent removes the odor and the masking agent leaves a refreshing smell. By using both of these fire restoration cleaning products, our process helps to eliminate both the dirt left behind from the fire as well as preventing any lingering smell from returning.

After a fire it's difficult to know what the first step should be to get back on your feet. SERVPRO of Milton/Braintree is here to help. Take a deep breath, and call us at 781-980-7060. We work hard to restore your home to pre-fire condition so you can feel like it never even happened.

Fire Safety Tips For Your Home

10/4/2022 (Permalink)

Many home fires can be avoided if proper fire prevention techniques are in place. Here are some fire safety steps to implement in your home and prevent the need for fire damage restoration.

1. The first thing that you need to do is educate yourself on the different types of smoke detectors that are on the market. There are two kinds of smoke detectors on the market, ionization and photoelectric. Ionization smoke detectors are best used for detecting the smoke that is given off from flaming fires where the photoelectric smoke detector is best for detecting the smoke particles given off from smoldering fires. The National Fire Protection Association will tell you that most deaths in home fires are due to smoke inhalation. However, since each alarm is equipped to detect different types of fires, and there is no way to determine which kind of fire will break out in a home, it is best to purchase both.

2. You need to have a fire extinguisher in your home. If a blaze does happen to break out in your home, you are probably going to evacuate and not attempt to battle the blaze, but that does not mean you should not keep a fire extinguisher in your home. The fire extinguisher is like a tool, you want to have it and better it just sits there, and you never have to use it than need it and not have it there when you need it. Sure, fire extinguishers are kind of unsightly, but if you are stuck in a fire and flames block the only exit, that fire extinguisher is going to be the best-looking thing you have ever seen!

3. Every home must have a fire evacuation plan, and you need to practice it a few times a year, especially if you have children. There is nothing more tragic than a family escaping a home fire only to have a member of the family-run back into a burning home because they think they are going to get someone who they believe to be still in there but is safely somewhere else. Make sure everyone in your family knows the evacuation plan from the home in the event of a fire and make sure everyone knows where the family is supposed to meet. Explain the value of staying at the meeting place and waiting there, and practice, practice, practice that plan.

SERVPRO of Milton/Braintree professionals are industry leaders in fire restoration services nationwide. Should disaster strike, we can help: 781-980-7060.

Commercial Water Damage

10/4/2022 (Permalink)

A leak in a commercial structure can cause water damage as well as several types of additional damage, including the growth of black mold. Here are five major risks that may result from water damage in a commercial property if water damage cleanup and restoration are not handled promptly and properly.

1. Warped or distorted building materials or contents: This type of damage falls between primary and secondary damage. If items are not necessarily ruined by the water itself but by the conditions caused by the leak, the damage can be said to be secondary.

2. Ruined electronics that may be dangerous to operate: Water can corrode and damage electronics in a commercial property. Once again, water damage is the primary cause, but other consequences can result from device malfunction or shorting.

3. The development of mold: Mold is one of the major secondary risks that can result from water damage. Black mold has a reputation as one of the most potentially dangerous consequences of water damage that is not thoroughly dried.

4. Bacterial contamination: Depending on the type of water involved in a leak and whether this water was contaminated, a secondary risk of bacterial contamination may arise. Cleanup experts can eliminate this risk by disinfecting areas and items affected by a leak that involves gray or black water.

5. Insect infestations: Leaks that are not addressed in a thorough and timely manner can also lead to infestations of silverfish, termites, or other insects that cause additional damage to a structure.

If your commercial property has experienced water damage, you should hire a service that specializes in cleaning up and providing water damage restoration. These experts should be able to minimize or prevent all types of damage which may result from the presence of excessive moisture or high humidity levels within a structure, including black mold.

Call us at 781-980-7060 for more information on commercial water damage.

Why you need SERVPRO of Milton/Braintree after a fire

9/22/2022 (Permalink)

After a fire you may need SERVPRO of Milton/Braintree fire services very quickly in order to prevent damage from spreading through your property.

Say a fire burns a hole in your roof for instance. This could then lead to a situation where you have rain coming in through your ceiling and ruining your property more – the longer you leave this the more the extent of the damage is going to increase and thus you need to get SERVPRO of Milton/Braintree emergency services whenever possible rather than waiting for the problem to get more severe.

SERVPRO of Milton/Braintree will assess the damage and put a plan together. We offer board-up services along with the clean-up. During the clean-up we can address both the fire and water damage at the property.

During this fire damage restoration process, we will ensure the removal of any odors that can linger after the smoke has been in the room. This might involve carpet cleaning as well and will often need to address adjacent rooms as well as those directly affected by fire damage.

Finally, the clean-up part of the fire damage restoration process will also involve the removal and disposal of items that are too badly damaged to be repairable. If you have furniture for instance that has absorbed a lot of contaminated water, or if you have carpet that has been badly burned… in these cases often the best case scenario is just to throw these things out and to replace them with new items.

Water, Fire, Mold & More!

9/22/2022 (Permalink)

Water, fire and mold can cause permanent damage if not handled right away. That is why SERVPRO of Milton/Braintree is available for 24-hour immediate assistance. Our team is always on call to arrive at the scene of a disaster when it happens so that we can decrease the amount of damage to your property and save you time and money.

Your commercial property is an asset that requires safe and timely restoration. SERVPRO of Milton/Braintree is a full-service general contractor that can handle any size disaster. There is never a need to call in any other company. Our team of experts are skilled and experienced in cleaning up water, fire, and mold, and can perform any extent of reconstruction. SERVPRO of Milton/Braintree can handle it all – from start to finish you can rely on our professional team. Some of our specialties include:

Water Extraction
Sewage Cleanup
Smoke & Soot Removal
Mold Removal & Remediation
Construction & Reconstruction

Don't Get Left Out in the Cold, Time to Weatherize!

9/21/2022 (Permalink)

Don’t Get Left Out in the Cold, Time to Weatherize!

Fall is here! With changing leaves and pumpkin spice in the air, winter is right around the corner.

Is your home, office or place of business ready? Check out these Tips for Fall Maintenance.

Mold Inspection – Mold issues can arise during the fall and winter, due in part to condensation on walls and windows within our homes. Eliminate mold HVAC risk, improve your family’s health and have a peace of mind with an inspection.

Weatherize Windows and Doors – Use weather stripping and caulk to seal out drafts. Not only can this lower heating bills, it can also help keep insects and other “critters” out.

Inspect Your Roof – Be proactive and prevent expensive emergency repairs. Look for trouble spots and learn how to locate a leak from inside.

Check Your Insulation – Adding insulation is one of the most important and beneficial ways to prepare your home, office or place of business for winter. The potential money and energy savings make it well worth the effort.

Inspect and Clean your Gutters – Cleaning your gutters at least twice a year will result in better protection of your roof, your walls and foundation of your home.

Adjust the Temperature – Setting your thermostat as low as comfortable when you are home and turning the temperature down while you’re away can help save money. A programmable thermostat can make it easy to set your temperature.

Tune Up your Heating System – Cleaning and servicing now can help save you money later. Remember to check your furnace filter and replace it as necessary.

As always, SERVPRO of Milton/Braintree is here to help you through the process or in the event of an emergency. Call us at 781-980-7060.

Tips to Stop The Spread of Mold

7/1/2022 (Permalink)

Keep humidity levels as low as you can—no higher than 50%--all day long.

An air conditioner or dehumidifier will help you keep the level low.
Bear in mind that humidity levels change over the course of a day with changes in the moisture in the air and the air temperature

You will need to check the humidity levels more than once a day.

Be sure your home has enough ventilation.

Use exhaust fans which vent outside your home in the kitchen and bathroom.
Make sure your clothes dryer vents outside your home.

Fix any leaks in your home’s roof, walls, or plumbing so mold does not have moisture to grow.
Clean up and dry out your home thoroughly and quickly (within 24–48 hours) after flooding.
Add mold inhibitors to paints before painting.
Clean bathrooms with mold-killing products.
Remove or replace carpets and upholstery that have been soaked and cannot be dried promptly.
Do not use carpet in rooms or areas like bathrooms, basements, or kitchens that may have exposure to a lot of moisture
WE SPECIALIZE IN MOLD CLEANUP, GIVE US A CALL AT (781) 980-7060 SO YOU DON'T HAVE TO DO ANY DIRTY WORK.

From Start to Finish

7/1/2022 (Permalink)

Here at SERVPRO of Milton/Braintree we are committed to making the rebuilding process for our customers as simple and organized as possible. After the removal of the effects from water, fire, or smoke damage, our Reconstruction team steps in to finish the job; leaving your home or business in the condition it was prior to the incident. This means it will seem “Like it never even happened.”

Our Reconstruction Project Manager (RPM) will take the lead on handling any of your construction needs, from rebuilding your home or business to its original condition, to installing any and all remodels and upgrades that you, the customer, request.

As construction begins the RPM will work closely with you and your insurance adjuster to guarantee the highest level of satisfaction and most time-efficient execution of any and all construction requirements and needs. Our service will start with replacing the home or business back to its original condition, but also allow for any changes or upgrades to the property at your request. We will communicate directly with you to inform you of the coverage to be expected from the insurance agency, and then offer you a range of options from professional and effective contractors from all trades to remodel your property. This will afford you the opportunity to make any alterations to your property that you desire during the reconstruction phase. This will save you time and money on any of those home or business improvements you may have been putting off!

The reconstruction process is one that may seem intimidating to many homeowners and/or business owners, but we at SERVPRO of Milton/Braintree assure you that this is our specialty. Our mission is to leave you with the home and/or business you recognized before any damages, as well as to remove any stress or strain associated with handling a construction project on your own. Our services will allow you time to consider any remodel upgrades without the hassle of juggling contractors and insurance adjuster requests and needs.

The RPM will be in contact with you daily to keep you apprised of the job schedule and progress as well as take the time to sit with you and discuss your options. It is important to us that you can trust and rely on us during construction. Our RPM is always available to speak with you, either over the phone, via email, or in person, at your request.

We at SERVPRO of Milton/Braintree hope that you choose the experts at emergency restoration to complete any and all jobs with our Reconstruction division. Please visit our website, follow us on Facebook, call our main office at 781-980-7060.

Building and Reconstruction Services

4/29/2022 (Permalink)

Did you know that SERVPRO of Milton/Braintree offers reconstruction? If your home has excessive damage, we can help.

You have water or fire damage to your home. You call SERVPRO of Milton/Braintree. We respond immediately and work to contain the damage. Once the restoration crew has packed up, and the house is quiet again you make your way to the site of the damage and you are confronted with the remains of what was your home. What are you doing to do? Who is going to put your house back together? Where do you begin? Who can you call? Don’t worry we can help.

When the time comes to rebuild the areas of your property damaged by water/fire/mold or any other disaster, SERVPRO of Milton/Braintree can step in and save you time, money, and the headaches of taking on a construction job on your own. We understand the damage, we know what it will take to fix your property. What makes SERVPRO of Milton/Braintree’s Reconstruction division such a wise choice is that upon completion of any restoration demolition to your property, you continue to work with the same franchise for your home or business rebuild. This not only saves you time shopping for a general contractor but assures you that you will receive the same unsurpassed customer service from start to finish that you have come to expect from the leader in disaster relief: SERVPRO of Milton/Braintree.

Call us for an estimate, 781-980-7060.

How to Handle Storm Damage Cleanup

4/29/2022 (Permalink)

After a major storm, it is important to act quickly to minimize the impact that it has on your property. Unfortunately, storms can leave you dealing with a variety of types of damage that all must be handled properly to protect your safety and belongings. At first, surveying the damage is overwhelming, but you can be proactive by following these steps for managing your storm cleanup efforts.

Focus On Health and Safety

When dealing with water damage, it is important to first make sure that all power is shut off to the house. This is because storm water may have soaked into your walls and reached the electrical wiring. You may also need to shut off the water supply to your house if you notice broken pipes and avoid using the sewage system if it appears plugged.

Document the Damage

As soon as you can safely approach your property, you will want to take photographs of the damage that you can use as proof for your insurance company. Make sure to take an inventory of both the interior and exterior of the property, and follow your insurance policy to ensure that you consult with the proper professionals for any required inspections.

Repair the Roof

Storms tend to hit the roof of homes and businesses the hardest. Once the roof is lost, water damage quickly adds up. Make sure to have your roof inspected and repaired early on in your clean up efforts so that the rest of the property is protected from future storms.

Get Help With Water Restoration

Cleaning up flooded property requires a professional technique to ensure that every inch is dry. If your property has set for any length of time, it may also be necessary to do mold remediation since it only takes a matter of hours for certain types of mold to grow. While you can do your part to help remove things that are not affected by the storm, it is best to let a professional handle things such as determining whether or not your carpet can be salvaged.

The amount of damage even a short storm can do is shocking. Yet, it is possible to get it all cleaned up and save most of your property. By keeping safety in mind and working with a professional clean-up crew, such as SERVPRO of Milton/Braintree you will have your property looking as good as new soon.

If you're looking for storm restoration services or an odor removal company, then contact the team at SERVPRO of Milton/Braintree today.

Reconstructing after a loss

2/3/2022 (Permalink)

The damage has been contained, the restoration crew has packed up, and the house is quiet again. You make your way to the site of the water/fire/mold damage and you are confronted with the remains of what was your home.

Who can you call...? SERVPRO of Milton/Braintree’s Reconstruction division is standing by awaiting your call!

When the time comes to rebuild the areas of your property damaged by water/fire/mold or any other disaster, SERVPRO of Milton/Braintree can step in and save you time, money, and the headaches of taking on a construction job on your own.

Our Reconstruction Project Manager (RPM) will handle all the aspects and stages of reconstruction, allowing you to get back to your daily routine. When you trust in SERVPRO of Milton/Braintree with the investment to rebuild and improve your property you will not be disappointed. Along with coordinating all subcontractor needs and being in communication with your adjuster throughout the reconstruction process, you will be kept apprised of all phases of construction daily. Whether by phone, text, or email, our RPM will make sure you are confident and comfortable with the progress of your project.

What makes SERVPRO of Milton/Braintree’s Reconstruction division such a wise choice is that upon completion of any restoration demolition to your property, you continue to work with the same franchise for your home or business rebuild. This not only saves you time shopping for a general contractor but assures you that you will receive the same unsurpassed customer service from start to finish that you have come to expect from the leader in disaster relief: SERVPRO of Milton/Braintree.

Call the experts of SERVPRO of Milton/Braintree at 781-980-7060 and watch the damage to your home disappear “Like it never even happened.”

SERVPRO of Milton / Braintree - 24 Hour Emergency Water Damage Service

2/3/2022 (Permalink)

SERVPRO of Milton / Braintree is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 781-980-7060.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Milton / Braintree has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information
Your insurance information (if applicable)
The street address of the water-damaged home or business
When did the flooding or water damage occur?
What caused the water damage (if known)?
Is there electricity available (on-site)?

About SERVPRO of Milton / Braintree

SERVPRO of Milton / Braintree specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

The Basics of Cleaning After a Fire Loss

2/3/2022 (Permalink)

Fire damage is never expected and can turn your world upside down. Here at SERVPRO of Milton/Braintree, we have fire and restoration trained professionals and resources to get you back on your feet in no time.

The process always begins with an evaluation of what items can and cannot be cleaned. We take great care to treat your fire damaged home and belongings with great care and use a multi-step cleaning process to salvage as many items as possible. We use both dry and wet methods of cleaning to achieve the best results. By using both of these fire restoration cleaning products, our process helps to eliminate both the dirt left behind from the fire as well as preventing any lingering smell from returning.

After a fire it's difficult to know what the first step should be to get back on your feet. SERVPRO of Milton/Braintree is here to help. Take a deep breath, and call us at 781-980-7060. We work hard to restore your home to pre-fire condition so you can feel like it never even happened.

We are Cleaning Experts

1/31/2022 (Permalink)

SERVPRO of Milton/Braintree is here to help

During this unprecedented time this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

At SERVPRO of Milton/Braintree, we’re dedicated to inspiring confidence in communities across the country as we find our way to a new normal. And we’re doing just that with Certified: SERVPRO Cleaned.

Certified: SERVPRO Cleaned, our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO of Milton/Braintree Professionals to bring a higher standard of clean to the places we gather.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Milton/Braintree at 781-980-7060.

Storm Damage Cleanup and Restoration

1/31/2022 (Permalink)

Flooding and water damage from storms like the Nor’easters we experience here in New England can affect not only the structure of your house but also your belongings. SERVPRO of Milton/Braintree has the resources and experience to respond as quickly as possible. We understand that the first 24-hours after a storm that causes widespread flooding and water damager are the most important to prevent secondary or even permanent damage. As members of this community, we are invested in helping to restore the homes and businesses that make this a great place to live. Our team is ready. We are here to help!

We're Faster to Any Size Disaster

Floods and storms don’t wait for normal business hours, and neither do we. You can depend on an immediate response from our highly trained technicians, who are available 24 hours, seven days a week.

We're Highly Trained Storm Damage Specialists

As a leader in storm and water damage restoration, SERVPRO of Milton/Braintree has the specialized training and expertise to restore your home back to its pre-storm condition. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring and documentation.

Water Damage Restoration Technician
Applied Structural Drying Technicians

We Have the Resources to Handle Storms and Disasters

In addition to our own resources, we can access equipment and personnel from over 1,700 Franchises across the state and country.

Call Us Today 781-980-7060.

Storm Damage and your Home

1/31/2022 (Permalink)

Storm and water damage affects not only the structure of your house but also your belongings. SERVPRO of Milton/Braintree understands that your home is more than a structure; your family’s furniture, clothing, keepsakes, and other belongings help transform a house into a home.

Contents Restoration

SERVPRO of Milton/Braintree specializes in restoring contents damaged by storms and other water damage events. Our expertise and our “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your contents to determine what items can be restored back to their condition before the water damage. We utilize several methods of cleaning your contents, including:

Dry Cleaning - Used for cleaning light residues or to pre-clean prior to cleaning.
Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
Spray and Wipe -Effective for items that can’t withstand cleaning.
Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if cleaned.
Abrasive Cleaning - Involves agitation of the surface being cleaned.
Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning, SERVPRO of Milton/Braintree can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

A quicker remodeling process
Protecting items from potential damage
Protecting contents from further on-site damage

When restoration is completed, they will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Electronic Cleanup

Water-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by water. They will coordinate the restoration of your electronics, including:

Television sets
DVD players
Computers
And more

The key to restoring electronics is taking prompt action to prevent further damage. They start by cleaning the exterior of electronic devices to help stop further corrosion and damage. Electronics will be cleaned and inspected by a qualified electronics technician.

Document/Photograph Drying

When your valuable documents, including photographs, are damaged by water, extreme caution should be taken to help ensure the water damage does not destroy the document. Although some documents may not be restored to pre-water damage condition, SERVPRO of Milton/Braintree can save a great deal and help minimize additional damage.

Depending on the type of documents and the level of water damage, they have five options for the restoration of documents:

Air Drying
Dehumidification
Freezer Drying
Vacuum Freeze Drying
Vacuum Thermal Drying

Contents Claim Inventory Service

When a storm or fire emergency strikes, the damage can often feel overwhelming. SERVPRO Franchise Professionals can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. They take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding.

Our Contents Claim Inventory Service:

Pre-loss list and value of contents
Detailed and accurate report
Better information to settle claims quicker
Assistance with burden of proof for claims
Peace of mind when you need it most!

The First Steps to Take After a Fire

12/23/2021 (Permalink)

A fire can be devastating for your home or business and getting started on the restoration process can be truly overwhelming. Your property may have suffered fire and smoke damage, as well as widespread water damage and flooding from firefighting efforts. With SERVPRO of Milton/Braintree's specialized fire and water damage restoration experience, we can help get your home or business cleaned up and restored to its pre-fire condition. We'll even remove the pervasive smoke odor and soot by deep cleaning your upholstery and carpet.

What to do after a fire:

Secure openings made to your property by firefighters using sturdy, durable materials designed to protect your home from both weather intrusion and intrusion by outsiders.
Keep hands clean so as not to further soil upholstery, walls and woodwork.
Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
If electricity is off, empty freezer and refrigerator and prop doors open.
Clean and protect chrome with light coating of petroleum jelly or oil.
Wash houseplants on both sides of leaves.

What NOT to do after a fire:

Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting a SERVPRO of Milton/Braintree Professional.
Don't attempt to clean any electrical appliances that may have been close to fire, heat, or water without consulting an authorized repair service.
Don't use any canned or packaged food or beverages that may have been stored near the fire, heat, or water.
Don't turn on ceiling fixtures if the ceiling is wet. The wiring may be damaged.
Don't send garments to an ordinary dry cleaner. Improper cleaning may destroy your garments.

Determine the Type of Cleaning Needed

Before starting the cleanup process it's extremely helpful to know what type of fire damage has occurred. There are different types of fire, smoke, and soot and each requires a different clean up method to best restore your property. Prior to beginning the restoration process, our professional technicians will test the soot to help determine which type of smoke damage occurred and will design the clean up procedure based on that information.

The Different Types of Fire/Smoke/Soot Can Include:

Wet Smoke – Usually from Plastics and Synthetics

Occurs from Low heat, smoldering, pungent odor, sticky, smeary.

Dry Smoke – Produced from Paper and Wood

Fast burning, high temperatures, dry, powdery, non-smeary residues.

Protein Fire Residue – Produced by the evaporation of material rather than from a fire

Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Fuel Oil Soot – Furnace Puff Backs
Other Types – Tear gas, fingerprint powder and fire extinguisher residue.

SERVPRO of Milton/Braintree has what it takes to restore your home back to preloss condition. Let us help you make it “Like it never even happened.” Call us at 781-980-7060.

Flooded Basement? We can help!

12/23/2021 (Permalink)

Returning home after walking the dog, a day at work, or a much-needed vacation, can quickly turn into a nightmare upon discovering a basement full of water. How you handle this emergency not only affects the level of damage your home may sustain, but also the safety of those you love.

What to do when your basement floods?

Start with these steps:

Shut off electricity and gas to the area. If you’re not sure how, call an electrician or SERVPRO, who can get someone out to you right away. The most important thing to remember is to never enter a flooded area when the power is on.
Try to determine the source of the water. Excessive rainfall or a burst pipe are two top reasons why your basement may flood.
If safe to proceed, and while wearing protective gear like boots, gloves and a mask, enter the water to investigate the source further. If your basement has a drain and you can safely navigate to it, check to see if it is clogged.
Time to get that water out of there. Depending on the amount of water, this may be as simple as using towels, a mop, or a wet vacuum. If the flooding is more extensive, a sump pump is necessary. Once the bulk of the water has been removed, soak up all remaining moisture with towels.
Assess damage. Remove any items, like furniture, that appear damaged by the water and move them to a space where they can dry. If the drying process on items is taking longer than a couple days, unfortunately, they may not be able to be salvaged. Any items that were within boxes should be removed to air out, and all items should be monitored for mildew growth.
Get the air moving in the basement to dry it out. Open windows and doors, and use fans placed around the space to inspire quick drying of the flooded area. If you have a dehumidifier, move it to the basement to aid the drying process.

How to prevent your basement from flooding?

It’s easy to look back at the cause of a flooded basement and see where things went wrong, but what about preventing flooding before it occurs? There are some measures you can take today to help waterproof your basement and safeguard it against a catastrophic flooding episode.

Keep your rain gutters clean, and make sure they’re pointed away from the foundation of your home.
During the next heavy rain, check around your yard to see where water is pooling and being diverted to. If it’s going toward the foundation of your home, contact an expert to grade your yard so it’s able to properly handle the water it receives during storms.
If you have a basement window, make sure it’s protected with a window well cover.
A sump pump can be your basement’s savior. An automatic sump pump set to trigger on when it senses water in your basement space offers a layer of protection for your home, even when you’re not there. Homeowners in particularly flood-prone areas should have a backup sump pump, and check to see if flood insurance is available for purchase.

When to call for help with basement flooding:

Calling a professional for help with a flooded basement is always a good idea, especially if the amount of water is more than a foot deep, many items have become wet, or mildew is beginning to take hold. Quickly removing the water and beginning the drying process is essential to lessen the possibility for mold to form, which can greatly increase the damage and cost involved.

We have the experience, qualifications and knowledge needed to help you quickly deal with a flooded basement cleanup, because we handle these types of jobs all the time. Let us deal with the stress and get your basement back in working order.

Give us a call at 781-980-7060.

We are trained professionals in storm restorations

12/22/2021 (Permalink)

Storms occur with little warning and can be especially devastating, so you’ll need the company that you can trust to rise to the occasion. Regardless of the type of storm, SERVPRO of Milton/Braintree can handle any size disaster.

During catastrophic storms and major eventsSERVPRO of Milton/Braintree is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. We arrive quickly and start the water extraction process almost immediately.

Flooding and water emergencies don’t wait for regular business hours and neither do we. Emergency water restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night

In the event of a storm damage occurrence, please call us fast and we will be there with the help you need- 781-980-7060.

6 Ways to Protect Your Business From Fires

12/22/2021 (Permalink)

Educate your employees about fire safety and take other steps to protect your business from the threat of a fire.

Fire is one of the most common causes of property damage – and it can also be one of the most costly incidents for a small business. Approximately 10% of small businesses are affected by a fire, and the average cost for a fire claim is $35,000, according to a commercial insurance company.

Although modern safety regulations have reduced the risk, fire is still a major threat. To protect your business, it’s key to educate your employees on fire safety and emergency protocol, keep your workplace free from clutter, and properly maintain your equipment. These six fire prevention tips can help keep your business safe:

1. Inspect and maintain fire extinguishers

Keep fire extinguishers inspected and maintained according to the local fire code and train employees on how to properly use them. Many people have never operated a fire extinguisher. Basic training can save lives during a fire emergency.

2. Install a fire sprinkler or fire suppression system

All businesses should have a fire alarm system, but you should also consider installing a sprinkler system or fire suppression system – some local jurisdictions also require these systems in commercial buildings. Both help to extinguish fires before the fire department arrives. If you’re operating a restaurant, for example, you should have a UL 300-compliant wet chemical fire suppression system, and follow the NFPA 96 standard for ventilation and fire protection.

3. Regularly clean and inspect equipment

Faulty equipment is a common cause of electrical fires. Make sure your machines and equipment are in proper working order, and switch them off when they’re not in use. Clean tools and equipment regularly to ensure they’re functioning properly and safe to use.

4. Reduce clutter

Keep your work-space as clutter-free as possible. Boxes, piles of paper, and other combustible materials can provide fuel for a fire. In addition, be sure to keep electrical appliances (e.g., microwaves, toasters, coffeemakers) away from paper or other fuel sources, and give computers and other equipment plenty of space so that air can circulate around them and they’ll stay cool.

5. Have an exit strategy

Create an emergency exit plan, and practice fire drills with your employees. Make sure emergency exit doors have proper signage and are well-lit. Employees should always have ready access to at least two exits. Regularly check stairwells to ensure that nothing is blocking them. SERVPRO of Milton/Braintree also offers to set up an Emergency Ready Profile (ERP) for your place of business free of charge if you'd like to have an emergency plan for your place of business.

Should you have any questions or would like SERVPRO of Milton/Braintree to come out to your place of business and help you create an Emergency Ready Profile please Call 617-774-8583.

Protect Pipes from Bursting

12/22/2021 (Permalink)

Why Are Frozen Pipes Dangerous?

Frozen pipes are a problem for a couple of reasons. They can create an inconvenience but, more seriously, can cause major damage to your property.

Lack of Running Water– The most obvious danger of a frozen pipe is the inability to access running water. This can interfere with your ability to do everyday tasks such as washing the dishes or taking a shower.
Potential to Burst- The second problem that can occur when a pipe freezes is that the pipe actually bursts. Once the actual water in the pipe freezes, pressure is created between the closed faucet and the blockage that can build up to a point that causes the pipe to explode. If the pipe bursts outside, this could also create dangerous slippery conditions while the temperatures are below freezing.

Signs of Frozen Pipes

The Temperature Is Right- Pipes cannot freeze if it is not cold enough outside for them to do so. Water does not freeze when it is 60 degrees Fahrenheit outside, and neither do pipes. When the temperature falls to 32 degrees Fahrenheit or lower, you should begin to take precautions to prevent vulnerable pipes from freezing.
There Is Frost on the Pipe- For pipes that can actively be seen, such as those under sinks, you may be able to see frost that has accumulated on the exterior of the pipe. This can serve as a warning sign that the pipe is frozen before you ever try to turn on the faucet.
No Water Is Coming Out of the Faucet- Another sign that you may have a frozen pipe on your hands is lack of running water. If you or a tenant turn on a kitchen or bathroom faucet and only a slight trickle of water or no water at all comes out, the water pipe leading to the faucet may be frozen.
Strange Smells- A fourth potential sign of a blocked pipe is an odd smell coming from a faucet or drain. If the pipe is partially or completely blocked, the only way the odor can escape is back up in the direction of your property.

How Much Does a Frozen Pipe Cost to Fix?

It is very difficult to estimate the cost of fixing a frozen pipe because each situation is so unique. Two factors that play a huge role in cost are the location of the pipe and whether the pipe has burst.

If you are able to easily access the blockage, such as a pipe under a kitchen sink, you might be able to thaw the blockage for free using a hair dryer or hot rags.

If the blockage is buried in a wall, fixing the issue will become more expensive. You may spend a few hundred dollars cutting open sheetrock to find the problem or more than a thousand if you need to hire a plumber to find and thaw out the blockage.

If a frozen pipe bursts You have a flooding issue on your hands, you could be faced with thousands of dollars of damage. You will have to hire a plumber to fix the burst pipe and then you will have to deal with fixing any damage the water has caused inside your property. If you have the property insurance, they should help cover some of these costs. In cleaning up the mess the water will leave behind you can count on SERVPRO Milton/Braintree. We are water cleanup experts.

Red Cross Storm Tips

12/21/2021 (Permalink)

Winter storms can range from moderate snow over a few hours to a blizzard with blinding, wind-driven snow that lasts for several days. Some winter storms are large enough to affect several states, while others affect only a single community. Many winter storms are accompanied by dangerously low temperatures and sometimes by strong winds, icing, sleet and freezing rain.

Regardless of the severity of a winter storm, you should be prepared in order to remain safe during these events.

Know the Difference

Winter Storm Outlook - Winter storm conditions are possible in the next 2 to 5 days.

Winter Weather Advisory - Winter weather conditions are expected to cause significant inconveniences and may be hazardous. When caution is used, these situations should not be life threatening.

Winter Storm Watch - Winter storm conditions are possible within the next 36 to 48 hours. People in a watch area should review their winter storm plans and stay informed about weather conditions.

Winter Storm Warning - Life-threatening, severe winter conditions have begun or will begin within 24 hours. People in a warning area should take precautions immediately.

Prepare

How to Prepare for a Winter Storm

Winterize your vehicle and keep the gas tank full. A full tank will keep the fuel line from freezing.
Insulate your home by installing storm windows or covering windows with plastic from the inside to keep cold air out.
Maintain heating equipment and chimneys by having them cleaned and inspected every year.
If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

Put Together a Supply Kit

Water—at least a 3-day supply; one gallon per person per day
Food—at least a 3-day supply of non-perishable, easy-to-prepare food
Flashlight
Battery powered radio
Extra batteries
First Aid Kit
Medications (7-day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, etc.)
Multi-purpose tool
Sanitation and personal hygiene items
Copies of personal documents (medication list and pertinent medical information, proof of address, deed/lease to home, passports, birth certificates, insurance policies)
Cell phone with chargers
Family and emergency contact information
Extra cash
Baby supplies (bottles, formula, baby food, diapers)
Pet supplies (collar, leash, ID, food, carrier, bowl)
Tools/supplies for securing your home
Sand, rock salt or non-clumping kitty litter to make walkways and steps less slippery
Warm coats, gloves or mittens, hats, boots and extra blankets and warm clothing for all household members
Ample alternate heating methods such as fireplaces or wood- or coal-burning stoves

Respond During

Remaining Safe During a Winter Storm

Listen to a NOAA Weather Radio or other local news channels for critical information on snow storms and blizzards from the National Weather Service (NWS).
Bring pets/companion animals inside during winter weather. Move other animals or livestock to sheltered areas and make sure that their access to food and water is not blocked by snow drifts, ice or other obstacles.
Running water, even at a trickle, helps prevent pipes from freezing.
All fuel-burning equipment should be vented to the outside and kept clear.
Keep garage doors closed if there are water supply lines in the garage.
Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.
Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
Go to a designated public shelter if your home loses power or heat during periods of extreme cold.
Avoid driving when conditions include sleet, freezing rain or drizzle, snow or dense fog. If travel is necessary, keep a disaster supplies kit in your vehicle.
Before tackling strenuous tasks in cold temperatures, consider your physical condition, the weather factors and the nature of the task.
Protect yourself from frostbite and hypothermia by wearing warm, loose-fitting, lightweight clothing in several layers. Stay indoors, if possible.
Help people who require special assistance such as elderly people living alone, people with disabilities and children.

Caution: Carbon Monoxide Kills

Never use a generator, grill, camp stove or other gasoline, propane, natural gas or charcoal-burning devices inside a home, garage, basement, crawlspace or any partially enclosed area. Locate unit away from doors, windows and vents that could allow carbon monoxide to come indoors.
The primary hazards to avoid when using alternate sources for electricity, heating or cooking are carbon monoxide poisoning, electric shock and fire.
Install carbon monoxide alarms in central locations on every level of your home and outside sleeping areas to provide early warning of accumulating carbon monoxide.
If the carbon monoxide alarm sounds, move quickly to a fresh air location outdoors or by an open window or door.
Call for help from the fresh air location and remain there until emergency personnel arrive to assist you.

Cold-Related Emergencies

Frostbite and hypothermia are two dangerous and potentially life-threatening emergencies. Learn how to care for these emergencies by taking a first aid class.

Be Red Cross Ready

Being prepared may not prevent a disaster but it will give you confidence to meet the challenge.

Why Fires are more likely to occur in winter

12/21/2021 (Permalink)

More fires occur during the winter months than any other time of the year

During the cold weather season, people tend to find extra ways to keep warm. Unfortunately, many alternative heating methods can also be fire hazards, especially when caution is not used.

To prevent fire damage during this cold weather season, here are 4 things to keep in mind:

Fireplaces and Wood Burning Stoves

Here are some precautions you can take to keep your fireplace or wood burning stove safe:

Shield the fireplace with a grate to prevent flying sparks from igniting in the room.
Keep any flammable materials at least 4 feet away from the fire place.
Perform regular maintenance and cleaning on your fireplace and/or wood burning stove.
Make sure there are no cracks in your chimney and that the top is properly capped to keep out debris throughout the year.

Space Heaters

Here are some general rules to follow for safe space heater use:

Use only space heaters with a “tip switch,” ones that shut off automatically if tipped over.
Make sure to follow the manufacturer’s safety instructions.
Keep the space heater at least 3 feet away from anything flammable.
Make sure there is adequate ventilation and base/floor support in the areas where you will use a space heater.

Electric Blankets

Here’s what you need to know about electric blanket safety:

Check for charred or frayed cords or any dark spots, these may indicate a potential problem with the electrical element.
Don’t allow anyone or anything on top of the blanket when it is in use, this could lead to overheating.
Similarly, don’t fold or tuck in the blanket when it is in use, as this could also lead to overheating.
An electric blanket should never be left unattended or used while one is sleeping.

Smoke Alarms

It’s generally a good idea to regularly check the alarms each year. It’s also wise to double-check the alarms before you start a fire or use a heating element, just in case.

Here at SERVPRO of Milton/Braintree we pride ourselves in being community leaders in both fire prevention and fire damage restoration. Our company is not only locally owned and operated, we’re also part of a nation-wide network of franchises with specialized Disaster Recovery Teams that handle fire catastrophes. We know how devastating a fire can be – and, unfortunately, the tips for prevention are often not talked about as much as they should be. We want to help change that.

What to Do until SERVPRO arrives

12/21/2021 (Permalink)

What to do until help arrives:

After any water damage situation, your primary focus should be safety:

Is it safe to stay in the house?
Electrical and "slip and fall" hazards are some of the most prevalent concerns.
Only do activities that are safe for you to perform.
Wet materials can be VERY heavy. Be careful!

What to do after Flooding:

Remove excess water by mopping and blotting.
Wipe excess water from wood furniture after removal of lamps and tabletop items.
Remove and prop wet upholstery and cushions.
Place aluminum foil or wood blocks between furniture legs and wet carpeting.
Turn air conditioning on for maximum drying in summer.
Remove colored rugs from wet carpeting.
Remove art objects to a safe, dry place.
Gather loose items from floors.

What NOT to do after Flooding:

Don't leave wet fabrics in place. Hang furs and leather goods.
Don't leave books, magazines or other colored items on wet carpet or floors.
Don't use your household vacuum to remove water.
Don't use television or other household appliances.
Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

SERVPRO of Milton/Braintree will be there fast with the help you need. Give us a call at 781-980-7060.

Will Homeowner’s Insurance Cover Winter Storm Damage?

12/20/2021 (Permalink)

All policies vary so please read the specific coverages, terms, provisions, exclusions, and conditions of your policy itself. However, here are some typical coverages of homeowner’s insurance relating to winter storm damage:

Ice Dam Insurance Coverage

Very few insurance policies cover ice dam or snow removal from your roof or anywhere else on your property for that matter. However, interior or exterior damage caused by an ice dam on your roof is typically covered. As with any insurance claim, call the claims department immediately and take photos of the damage.

Frozen Pipes Insurance Coverage

Not all companies pay to have frozen pipes thawed by professionals, though some will. Most policies cover pipe replacement and water damage. The coverage may not apply if you turned the furnace off for the winter without winterizing the house and its contents.

Interruption of Services

If you lose power during a storm, an all-risk homeowner’s policy usually pays for spoiled food, repairs to damage caused by loss of power, and appliances damaged by the outage. Many policies also will pay for shelter when you lose power for extended periods during the winter. If you lose heat and fail to take steps to prevent pipes from freezing, your policy may not cover the resulting damage.

Have water damage from a winter storm? Call Us Today 781-980-7060.

Prevent Water Damage by Clearing Clogged Gutters

12/20/2021 (Permalink)

Fall is here and and as the temperature starts to drop, so do the leaves. It is important to clean your gutters and remove the leaves, in order to avoid water drainage issues in the winter and spring. Gutters clogged with leaves often cause water problems for homes.

When gutters are clogged, water from rain or melting snow is unable to freely flow off your roof and an ice dam may form when the temperature dips below freezing. An ice dam is a ridge of ice that forms at the edge of a roof and prevents additional melting snow from draining off the roof. As the snow continues to melt, from the heat of the sun or by heat escaping from your home, it likely will refreeze at the edges and other juncture points of your roof. The refreezing water has a damming effect creating an even bigger ice dam behind it. Continuous feeding of the ice dam by melting and refreezing snowmelt can cause significant damage. As the water seeps under shingles it refreezes, expanding and creating an even bigger gap for future drainage to fill and further the cycle. During this process, shingles are being raised and eventually the water that backs up behind the dam, and underneath the shingles, can leak into your home and cause damage to walls, ceilings, insulation, and create a perfect environment for mold growth. In extreme cases, we have seen water pouring down into living areas when winter rain falls on the ice dam.

Aim to clean your gutters twice a year, in the spring and in the fall. If you are dealing with water damage from clogged gutters or ice dams, give SERVPRO of Milton/Braintree a call at 781-980-7060.

Storm Damage Restoration Process

12/20/2021 (Permalink)

Winter storms and freezing weather can wreak havoc on commercial properties. Wind damage can be a hazard to the structure of a building by loosening the shingles or tiles on a roof. This can cause moisture from rain and snow to infiltrate into the protective surface of the roof, which will result in swelling and later on disintegration and mold. This outcome will lead to a sagging ceiling and further problems. Elements such as wind, rain, hail, and lightning can result in turning people’s lives upside down. This is why having SERVPRO of Milton/Braintree to help with this type of emergency is a great option.

What can you expect from SERVPRO of Milton/Braintree service professionals?

SERVPRO of Milton/Braintree will come to your property or business with trained experts who will do a thorough examination of the interior and exterior of your building. This will assist them in assessing the level of damage. In many cases, SERVPRO of Milton/Braintree will discuss the renovation plans with you and your insurance adjuster.
When you have received all information, the work begins. Depending on what type of damage is present, this will determine the type of equipment SERVPRO of Milton/Braintree will use. In the case of flooding, specialized pumps and vacuums to remove water from the affected areas will be used.
Generators will be used to operate dehumidifiers and air movers so mold and mildew do not have a chance to make matters worse. Using customized cleaners, the specialist will then disinfect hard surfaces and shampoo salvageable carpets as well as apply deodorant to combat any odors.

SERVPRO of Milton/Braintree will be able to rescue your building from greater structural issues, by inspecting the roof and replacing the dilapidated areas. After sealing and renovating the roof, they will then address the ceiling and restore to its former condition.

When your building suffers from natural disasters, the storm damage restoration process is something SERVPRO of Milton/Braintree can handle better than anyone.

If you've recently dealt with storm damage and are looking for storm damage repair or water damage cleanup, contact the specialists at SERVPRO of Milton/Braintree today to help reinstate your home or business.

Preparing For A Winter Storm

12/10/2021 (Permalink)

Severe winter storms can have a tremendous impact on individuals, animals, and communities.

Cold temperatures, snow, ice, blizzard conditions with high winds and dangerous wind chills can all occur, leading to personal injury and possibly deaths. High winds combined with cold temperatures speeds the rate of heat loss to the body making serious health problems, such as frostbite or hypothermia more likely. Additional fatalities may occur from vehicle accidents, fires or carbon monoxide poisoning following the misuse of heaters. Dangerous driving conditions can lead to travelers being stranded on the road. Accumulations of snow and ice can result in road closures or blockages – isolating homes and farms for days. The heavy weight burden may cause roofs to collapse or knock down trees and power lines resulting in power outages and subsequent loss of heat in homes. Animals are also at risk during severe winter weather and are subject to wind chill factors, hypothermia and frostbite. Deaths can also occur due to dehydration, when water sources freeze and become unavailable. Winter conditions may make getting food and water to animals more difficult. Unprotected livestock may be lost. Businesses must also make preparations for winter storm situations. Protection of their employees will be necessary to ensure their safety. Employees that must work outdoors during extreme situations should be provided the necessary education on risk and measures to stay safe.

During A Winter Storm:

Keep as much heat as possible inside your home.
Check the temperature in your home often during severely cold weather. Avoid unnecessary opening of doors or windows. Close off unneeded rooms. Stuff towels or rags in cracks under doors. Close draperies or cover windows with blankets at night
Use battery-powered flashlights or lanterns rather than candles, if possible.
Never leave lit candles unattended.
Leave all water taps slightly open so they drip continuously.
If back-up heating sources are needed
Never place a space heater on top of furniture or near water. Use electric space heaters with automatic shut-off switches and non-glowing elements. Keep heat sources at least 3 feet away from furniture, drapes, or bedding. Never cover a space heater. Never leave children unattended near a space heater.
Never use a charcoal or gas grill indoors—the fumes are deadly.
Dangerous carbon monoxide can be generated.
If backup power supplies are needed
Never use an electric generator indoors, inside the garage, or near the air intake of your home because of the risk of carbon monoxide poisoning. Do not store gasoline indoors where the fumes could ignite. Use individual heavy-duty, outdoor-rated cords to plug in other appliances.

After A Winter Storm:

Assess the situation.
Make sure heating systems are working. Make sure water pipes are working. Look for any damage that may have occurred to your home
If your pipes do freeze
Do not thaw them with a torch. Instead, thaw them slowly by directing the warm air from an electric hair dryer onto the pipes
Carbon monoxide poisoning
Buildup of this odorless, lethal gas can occur from the use of alternate fuel sources, or gas powered equipment or vehicles. Ensure good ventilation is available before using any of these items.
If there are no other problems, wait for streets and roads to be plowed before you drive anywhere.

Hot Water Tank Leak

12/10/2021 (Permalink)

When a water heater bursts in a home, it is a shocking event, not to mention a messy one, and it could potentially cause a lot of expensive damage. If your hot water heater burst, you’re probably wondering why this happens and what to do next.

In general, the basic reason why hot water heaters burst is that there is corrosion within the tank, which can lead to the tank bursting at its seams. Unfortunately, there are several possible underlying causes that can contribute to water heater explosions, and it’s not always apparent which one is the culprit.

What To Do When Water Heater Leaks

If you find water dripping or seeping out of your water heater, or pooling around it, it means your water heater is leaking. If you find a leak, it may be best to call a plumbing professional to diagnose the problem and determine how best to handle it. If you choose to tackle it on your own, there are a few things you can do.

TURN OFF THE COLD WATER SUPPLY

Shut off the cold water going to the tank by closing the valve located on the cold water pipe that feeds into the top of the tank. To close off this or any other water shutoff valve in your home, turn it clockwise, just as you would turn off the water at a regular faucet. If your water heater has a lever-type cold-water shutoff valve, turn it 90 degrees from its open position to close it off. If there is no water shutoff valve available, you’ll have to turn off the main water supply to your home.

TURN OFF THE POWER

Next, shut off the power to the hot water tank at your home’s electrical breaker box. If you don’t shut off the power, the heating elements within the tank could continue to stay hot, which could pose a fire risk.

If you have a gas-powered water heater, you’ll also need to shut off the gas line leading into the tank.

FIND THE LEAK

Now it’s time to determine where the leak is coming from. Likely locations are the T&P valve, the drain valve or one of the pipes or fittings that feed into the top of the tank. If you see any rust or corrosion on the outside of your water heater’s tank, pipes or fittings, these could also be the source of the leak.

REPAIR THE LEAK

Once you determine the source of your water heater leak, you’ll have a better idea of what steps you need to take to fix the problem. It may be a simple fix—such as using a wrench to tighten fittings or replacing the T&P valve—but it may be something more complicated. You may even need to drain the tank, remove the water heater and install a new one.

If this unfortunate event happens to you, give SERVPRO of Milton/Braintree a call 781-980-7060 no matter what time, we will come out and make it "Like it never even happened."

Certified: SERVPRO Cleaned – a defensive cleaning program

12/8/2021 (Permalink)

2 Certified: SERVPRO Cleaned signs on a wooden table

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned. Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry-leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high-frequency touchpoints, foot traffic, and congestion points.
Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff performs. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for the cleanup process, and disposal of hazardous materials. In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible.
Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Milton/Braintree today at (781) 980-7060 for your Certified: SERVPRO Cleaned consultation.

Frozen Pipes- Tips to Prepare for Winter

12/8/2021 (Permalink)

Plumbing breaks and flood damage can be incredibly costly, so preparation is key to keep your pipes from freezing. Follow these easy steps to prevent expensive plumbing repairs.

Water Main:

Locate your house’s water main shut-off valve. In case of a water emergency, you will need to shut off all water flow to the home, and this time-saving knowledge could save you thousands in case of a burst pipe.

Exterior Pipes:

Locate all outdoor spigots and drain. Drain and store all of your hoses. Locate all other exterior pipes and shut down supply lines. Install insulated pipe sleeves on exterior supply lines.

Attic, Basement and Crawl Space Pipes:

Install pipe sleeves on both cold and hot water pipes in attics, basements and crawl spaces.

Cold Air Entry Points:

Seal the outside of your home with caulk or insulation. Check your exterior envelope for air leaks and cracks to help prevent frozen pipes and boost heating efficiency in the winter.

Have water damage from a frozen pipe? Call Us Today at 781-980-7060.

How Does a Furnace Puff Back Occur?

11/9/2021 (Permalink)

A misfiring in the furnace causes a puff back that can send soot throughout your home. When an oil burner doesn't immediately ignite, and oil fumes are allowed to build up before ignition, a small explosion can occur – similar to a backfiring of a car. Furnace puff backs can also result from a buildup of debris in your furnace that create an excessive explosion when the furnace is ignited. In both scenarios, the explosion shoots debris through the furnace's exhaust system and into your home. For homes with a forced hot air system, the damage can be much more extensive since the ducts will help spread the soot as easily as they spread heat throughout your home. In addition to the damage caused to your home by a puff back, it's also a sign of a problem in your heating system which will need to be repaired to prevent any further misfirings.

Contact SERVPRO of Milton/Braintree at 781-980-7060 to help you restore your property in the event of a furnace puff back.

Our smoke and fire damage specialists have the equipment and training to quickly return your home to a safe, clean, and comfortable environment for you and your family. We're faster to any disaster and are dedicated to responding immediately so that you can recover quickly, with less disruption to your life.

Don't Get Left Out in the Cold, Time to Weatherize!

10/8/2021 (Permalink)

Fall is here! With changing leaves and pumpkin spice in the air, Winter is right around the corner.

Is your home, office or place of business ready? Check out these Tips for Fall Maintenance: